Terms of Service

Last updated: April 8, 2026

Important: MyClearBill provides document templates and educational resources for personal use. This is not legal advice. We are not attorneys and do not provide legal representation. Consult a qualified attorney for legal guidance specific to your situation.

1. Acceptance of Terms

By accessing or using MyClearBill ("the Service"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

2. Description of Service

MyClearBill sells digital dispute kit products, including:

Pre-written dispute letter templates (PDF/text format)
Step-by-step dispute guides and checklists
Phone call scripts for billing department interactions
Educational resources about medical billing disputes

All products are delivered digitally as instant downloads after purchase. No physical goods are shipped.

3. Not Legal Advice

The templates, guides, and resources provided by MyClearBill are for informational and educational purposes only. They do not constitute legal advice, and using them does not create an attorney-client relationship. Results may vary depending on your specific situation, provider, and jurisdiction.

4. Eligibility

You must be at least 18 years old and a resident of the United States to purchase our products. By making a purchase, you represent that you meet these requirements.

5. Purchases and Payment

All prices are in U.S. dollars and are one-time charges (no subscriptions).
Payments are processed securely through Stripe. We do not store your credit card information.
Upon successful payment, you will receive immediate access to download your purchased kit.
All sales are subject to our Refund Policy.

6. Digital Product License

Upon purchase, you receive a personal, non-transferable license to use the dispute kit materials for your own medical billing disputes. You may not:

Resell, redistribute, or share the templates with others
Use the templates for commercial purposes or on behalf of third parties for profit
Claim authorship of the templates
Remove any copyright or attribution notices

You may use the templates for multiple disputes for yourself and immediate family members.

7. Accuracy of Information

While we make every effort to ensure our templates reference current laws and regulations, laws change. We update our materials periodically but cannot guarantee they reflect the most recent legal developments at the time of your use. We recommend verifying any legal citations before relying on them in formal disputes.

8. Limitation of Liability

To the maximum extent permitted by law, MyClearBill and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our products. Our total liability shall not exceed the amount you paid for the product.

9. Disclaimer of Warranties

Products are provided "as is" without warranties of any kind, express or implied. We do not guarantee any specific outcome from using our dispute templates. Success depends on many factors including the specific billing situation, provider responsiveness, and applicable laws.

10. Privacy

Your use of MyClearBill is subject to our Privacy Policy. The personalization feature processes your information entirely in your browser — we do not store your personal medical or billing details on our servers.

11. Modifications

We reserve the right to modify these Terms at any time. Updated terms will be posted on this page with a new "Last updated" date. Continued use after changes constitutes acceptance of the revised terms.

12. Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles.

13. Contact

For questions about these Terms, contact us at support@myclearbill.com or visit our Contact page.