At ClearBill, trust is the foundation of everything we do. We’re committed to transforming healthcare billing by making it transparent, accessible, and patient-focused. To achieve this, we prioritize the protection of sensitive information while fostering collaboration between patients, providers, and healthcare systems.

Our platform revolves around giving patients the tools they need to make informed decisions about their healthcare expenses while adhering to the highest standards of data security and privacy. We take the responsibility of handling Protected Health Information (PHI) seriously, ensuring it is safeguarded with advanced encryption and strict access protocols. ClearBill exists to empower participants, not burden them, and that means ensuring their data is secure and their experience seamless.

Terms and Privacy Agreement

This Terms and Privacy Agreement ("Agreement") outlines the terms of use for our website and platform, as well as how we protect your personal information. By using ClearBill, you agree to these terms. If you do not agree, please refrain from using our services.

Terms of Use

1. Use of Services

1.1 ClearBill provides tools for patients to review, approve, and manage healthcare bills in a secure, transparent manner.

1.2 You agree to use ClearBill responsibly and for its intended purposes.

1.3 Unauthorized use, including attempts to access other users' data or exploit the platform, is strictly prohibited.

2. Account Responsibilities

2.1 You are responsible for maintaining the confidentiality of your account credentials.

2.2 Notify us immediately of any unauthorized access or use of your account.

3. Intellectual Property

3.1 All content, features, and functionality of the ClearBill platform are protected by intellectual property laws.

3.2 You may not reproduce, distribute, or modify any part of the platform without our prior written consent.

4. Limitation of Liability

4.1 ClearBill is not a substitute for professional medical, legal, or financial advice.

4.2 While we strive for accuracy, ClearBill is not responsible for errors, inaccuracies, or omissions in billing information provided by third parties.

4.3 ClearBill is not liable for any damages arising from the use or inability to use our platform.

5. Changes to Terms

5.1 ClearBill reserves the right to update these terms at any time. We will notify users of significant changes.

5.2 Continued use of the platform after changes constitutes acceptance of the revised terms.

Privacy Policy

1. Information We Collect

1.1 Personal Information: When you create an account, we may collect your name, email address, phone number, and other identifying information.

1.2 Protected Health Information (PHI): To provide services, we may collect and process healthcare billing information.

1.3 Usage Data: We collect data about how you interact with our platform, such as IP address, device type, and browsing behavior.

2. How We Use Your Information

2.1 To deliver and improve our services.

2.2 To provide secure and accurate billing tools.

2.3 To communicate updates, support, and promotional offers.

2.4 To comply with legal obligations.

3. Sharing Your Information

3.1 We do not sell or rent your personal information.

3.2 We may share information with trusted partners to facilitate our services (e.g., payment processors, analytics providers).

3.3 We may disclose information as required by law or to protect our legal rights.

4. Security Measures

4.1 We implement industry-standard measures to protect your data, including encryption and secure servers.

4.2 While we take every precaution, no method of data transmission is entirely secure. By using ClearBill, you acknowledge this risk.

5. Your Choices

5.1 You can access, update, or delete your account information by logging into your account or contacting us directly.

5.2 You may opt out of promotional communications by following the unsubscribe instructions in our emails.

6. Retention of Information

6.1 We retain your information as long as necessary to fulfill the purposes outlined in this policy, unless otherwise required by law.

7. Changes to the Privacy Policy

7.1 ClearBill reserves the right to update this Privacy Policy at any time. We will notify users of significant changes.

Contact Us

If you have questions or concerns about this Agreement, reach out to us using the contact info. below.

Thank you for trusting ClearBill to simplify your healthcare billing experience.